Job Title: Customer Service Representative, Retail
Term: Part time, ability to work various shifts including weekends, evenings and statutory holidays
Location: Vancouver
Salary: Depending on experiences

Info:

The largest cable company in Canada is looking for a Customer Service Representative for their retail department. Duties to include: Provide professional and knowledgeable service while delivering an exceptional customer experience; Establish strong customer relations with both internal and external customers; Assist customers in choosing cable, Internet, and phone products/services by identifying their needs; Provide billing explanations to our external customers; Process incoming payments; Maintain retail inventory standards; Seek opportunities for additional sales with new and existing customers; Generate revenue by achieving monthly sales targets; Work as a team to ensure department and individual goals are met on a daily basis; Promote the features, advantages and benefits of products and services; Various other duties as required.

Requirements:

• Strong oral and written communication skills in English

Qualifications:

• Minimum 1-2 years of demonstrated customer service and sales experience within a fast paced retail, sales and/or call centre environment
• Strong sales skills with a demonstrated ability to close the sale
• Driven by results
• Pleasant personality with superior communications skills both written and verbal
• Comfort level with assessing customer needs and offering products and services over the phone
• General computer and typing skills
• Excellent organizational & multi tasking skills while being adaptable to changing priorities and challenging situations

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 502
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre

Term: Full time
Location: Burnaby
Salary: $2,000 for first 3 months then based on commission

Info:

This financial service company is seeking a Financial Security Advisor to join their team. The role of the position is to help clients build a solid plan to reach their financial goals by developing long-term, professional relationships with clients based on mutual trust. The company offers focused training on mutual fund registration and life licensing in regional training centre. They cover the cost of study materials and exam fees while you are in the licensing school and pay you a training allowance.
Requirements:

• Advanced English skills in listening, reading and writing

Qualifications:

• Completed post –secondary education
• Out-going
• Self-motivated and driven
• Solid problem solving, organizational and communication skills
• Experience in sales an asset

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre

Job Title: Account Manager (Telephone Sales)
Term: Full time
Location: Vancouver
Salary: Salary + Commission

Info:

This busy call centre located in Vancouver is looking for Account Managers who are fluent in English and Spanish or French or Japanese. As an account manager, your ambition and drive to succeed will be recognized, supported and rewarded. Here’s what you’ll be doing: contacting existing and qualified new clients by phone; cultivating and closing sales; servicing an existing client base; converting prospects to clients; working to achieve both individual and team sales targets. Previous sales experience is a valuable asset. And if you have no sales experience but have great sales ability, there may still be a place for you.

Requirements:

• Advanced communication skills in English
• Fluent communication skills in Spanish or French or German or Japanese

Qualifications:

• Ability to develop a conversation into a sale
• Strong closing abilities
• Exceptional problem-solving and negotiation skills
• Proven record of setting, reaching, and even exceeding goals
• Outstanding verbal communication skills
• Excellent telephone skills

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 502
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre

Term: Part time, can lead to full time
Location: Vancouver (Downtown, close to SkyTrain)
Salary: Depending on experience

Info:

This retail store located in Downtown Vancouver is looking for a Sales Associate to join their team. Retail working experience would be helpful.

Requirements:

• Fluent communication skills in English

Qualifications:

• Some working experience, retail experience preferred
• Good communication skills
• Pleasant personality

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre

Term: Full time
Location: Vancouver or Surrey
Salary: $12.00 per hour plus Commission

Info:
This credit marketing company is seeking two Sales Representatives to join their team. Duties to include: Promote clients (Scotia Bank’s Credit Card) in the T&T store in Vancouver and in Surrey.

Requirements:
• Intermediate English skills
• Cantonese and Mandarin

Qualifications:
• Believe in customer service and suggestive selling in a retail environment
• Mature minded and bring a professional image
• 1-2 years of experience in customer service, retail sales, marketing and/or promotions/demonstrations are viewed favorably

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre