Job Title: Assistant Executive Housekeeper
Term: Full time
Location: Vancouver
Salary: Negotiable

Info:

This high profile hotel located in the west end of Vancouver is looking for an Assistant Executive Housekeeper. Duties include the following: Performs daily checks of all public areas utilizing checklists; Reports all maintenance required to the Maintenance Department and follows up to verify that the work has been completed; Spot checks the work performed by the Housepersons, Room Attendants, Supervisors and Laundry Attendants to ensure both productivity and quality of work; Performs a detailed check of up to 5 guest rooms each day, takes action to rectify all problems that do not meet Hotel cleaning and guestroom standards; Checks all VIP rooms prior to arrival and set up according to standards; Prepares weekly work schedules based on occupancy forecast; Issues daily work assignments & special instructions to Supervisors & Housepersons; Operates department consistent with Hotel cleanliness and guestroom standards, keeps operating costs low while maintaining quality; Responsible for managing the Hotel’s re-cycling program i.e. collection of recycled items throughout the hotel.

Requirements:

• Strong oral and written communication skills in English

Qualifications:

• Two years supervisory experience in a Hotel Housekeeping Department is preferred
• Degree/diploma in hospitality preferred or Hospitality industry courses in Hotel Management
• Ability to communicate with a variety of people for whom English is not their first language
• Exceptional communication skills demonstrated by clear self expression and listening skills
• Exceptional problem solving skills
• WHIMIS and 1st Aid Level 1 Certified

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource

Job Title: Bilingual Customer Service Representative (English/French)
Term: Full time
Location: Coquitlam
Salary: Depending on experience

Info:

Canada’s leader in the development, formulation and manufacture of nutritional supplements for the natural health store market is currently seeking a Bilingual Customer Service Representative. Duties : Receiving French and English customer/consumer calls ; Answer product questions and provide technical advice and information requested ; Log all calls on Lotus Notes and update all subsequent calls in detail through to resolve ; Investigate invoice discrepancies by verifying order, checking discounts, checking buying groups, checking pick slips, checking invoices and calling the customer to keep updated on progress ; Tracing missing boxes/ shipments, checking pick slips to ensure boxes sent, obtaining waybill #, contacting courier for POD, calling customer to keep updated on progress ; Verify and input all credits and returns for overstock, damaged products and customer returns ; Communicate effectively with the department or personnel best suited to qualify, investigate or provide information needed to answer customer/ consumer calls and follow though to resolve ; Provide Sales Reps with the needed support for ordering, customer account and product information, customer follow through requests ; Provide Order Desk with needed order entry support when required.

Requirements:

• Advanced oral and written communication skills in English and French

Qualifications:

• • Pleasant and professional phone manner
• • Good interpersonal skills
• • Computer literacy
• • Absolute attention to detail
• • Problem solving skills
• • Ability to organize and priorities
To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource

Job Title: EIT (Electrical Engineering)
Term: Full time
Location: Richmond
Salary: Negotiable

Info:

An industry leading company that provides engineering services that cater specifically to the electric utility industry is looking for an EIT. Responsibilities: Detailed design of transmission, distribution and/or substation projects, ranging in voltage from 14.4kV to 500kV, which could include bus and equipment arrangements, support structures and insulators, ground grids and grounding studies, station service design and cable systems; Preparing all needed documentation for a project including technical specifications, tender documents, technical reports and project calculations; Working effectively in a team environment; Performing tasks allocated by Senior Project Engineer or Project Manager.

Requirements:

• Advanced oral and written communication skills in English

Qualifications:

• Eligibility for APEGBC registration
• Bachelor’s Degree in Electrical Engineering from an accredited university
• A minimum of 3 years experience in the electric utility or related engineering field
• Ability to analyze electrical problems, interpret and evaluate various technical studies and data, define and develop criteria and cost estimates for plant modifications and/or other major projects
• Knowledge of electrical equipment, bus and equipment arrangements, support structures and insulators, ground grids and grounding studies, station service design, cable systems, and overhead and underground distribution systems would be an asset
• Ability to communicate effectively with various internal and external sources for the purposes of gathering and relaying information, resolving issues of concern, coordinating with clients, etc.
• Experience with Microstation and/or AutoCAD

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement

Job Title: CAD Technician with Microstation Skills
Term: Full time
Location: Richmond
Salary: Negotiable

Info:

An industry leading company that provides engineering services that cater specifically to the electric utility industry is looking for a CAD Technician with Microstation Skills. Responsibilities: Providing detailed drawings for substation, transmission, distribution, and generation projects, ranging in voltages from 25kV to 500kV, using Microstation and AutoCAD, or in manual form; Preparing drawing packages for clients; Managing and organizing drawings including drawing inquiry, receiving, storing, updating status, printing, issuing, etc.; Performing tasks assigned by Lead Drafter, Project Engineer or Project Manager; Reviewing and approving drawings for issuance to customer.

Requirements:

• Advanced oral and written communication skills in English

Qualifications:

• CAD Certificate from a recognized institution.
• A minimum of 5 years of experience in drafting electric utility or related engineering field.
• Working knowledge of Microstation and AutoCAD.
• A strong understanding of electrical design and power systems.
• Familiar with local standards and building codes.
• A team player with strong communication and interpersonal skills.
• Solid organizational and time management skills.
• Excellent attention to detail.
• Ability to work effectively in a fast-paced, high volume, deadline-driven environment

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre

Job Title: Customer Service Call Centre Representative (English/German)
Term: Full time, 7:00 am to 3:00 pm Monday to Friday
Location: Vancouver
Salary: Depending on experience

Info:

This role is responsible for answering phone calls from our international customers and providing exceptional customer service to them in both English & German. You will listen, grasp and address the caller’s problems in a timely, polite and courteous manner. Proofing / translating German mail-outs & marketing material is also required. This position would also require an ability to communicate with our clients through live-chat.

Requirements:

• Fluent oral and written communication skills in English
• Fluent oral and written communication skills in German

Qualifications:

• 1-2yrs minimum of previous inbound customer service experience
• Advanced computer and typing skills
• Interpersonal skills, Patience and positive outlook
• Ability to persuade & inspire trust
• Resourcefulness. Organizational. Multi-tasking skills
• Stress management skills

To Apply:

Contact ISS Multilingual Case Management, 333 Terminal Ave, Room 622
Phone: 604-684-2504 to register for job placement
If you are already registered with the ISS Multilingual Case Management, call 604-684-7868 for job placement at Work Resource Centre