Multilingual Counselling
Multilingual Counselling staff assess the settlement needs of newcomer clients and work with the client to identify an appropriate course of action. ISS’ team of settlement practitioners, offering services in 40 languages, can:
- orient immigrants and refugees to their new environment and provide support to access various community and government services;
- provide information on schools, the health care system, housing, social services, parks and recreation;
- assist in completing government forms;
- provide referral services to various community and government services and programs;
- offer crisis intervention and short-term adjustment counselling services; and,
- conduct outreach and information sessions to clients and community service providers.
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Who is eligible/can apply?
- All newcomers who have been in Canada five years or less are given priority;
- Refugees, Landed Immigrants, Naturalized citizens, Live-in Caregivers, and Refugee Claimants who need assistance with settlement issues in their first language or in English.
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Contact Information
ISS multilingual settlement services are provided in a number of locations throughout the Lower Mainland. Main service areas are:
Vancouver
ISS Settlement Office
530 Drake Street
Vancouver, BC V6B 2H3
Phone: (604)684-7498
Email:
settlementprograms@issbc.org
Burnaby
ISS Settlement Office
207 - 7355 Canada Way
Burnaby, BC V3N 4Z6
Phone: (604)395-8000
Email: settlementprograms@issbc.org
Coquitlam
ISS Settlement Office
Suite 100B-3020 Lincoln Avenue
Coquitlam, BC V3B 6B4
| Phone: |
778.284.7026 |
ext. 1563 & 1565 (Chinese) ext. 1564 (Russian) |
| Services in Dari,
Farsi and Pashtu: |
(778) 284-7026 ext 1562
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cell: (778) 892-0190 |
| Services in Korean: (778) 284-7026 |
ext 1566 and cell (778) 892-0191 |
Email: settlementprograms@issbc.org
New Westminster
ISS at Family Services of Greater Vancouver
Suite 301-321 6th Street
New Westminster, BC V3L 3A7
Phone: (604) 525-9144 ext. 459 (African Communities) ext. 462 (Korean Community) ext. 463 ( Eastern European Communities)
Email: settlementprograms@issbc.org
For more information about outreach locations in Burnaby, Coquitlam and Vancouver please call (604) 684-7498.
| Funded by: |
Ministry of Advanced Education and Labour Market Development |
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